International Journal of Applied Management Education and Development (ISSN: 1742-2639) Volume 2 Issue 1
“Management is tasks. Management is a discipline. But management is also people. Every achievement of management is the achievement of a manager. Every failure is a failure of a manager. People manage rather than ‘forces’ or ‘facts’. The vision, dedication and integrity of managers determine whether there is management or mismanagement.” (Drucker, 1979, see Mullins, 1999 p.166).
Management can be defined in many ways. The above statement defines management in terms of the ‘individual manager’. By linking Drucker’s definition with the term ‘world-class’, it could be said that managers can have a direct and tangible effect on the domestic or global affairs of their organisation as a direct result of their actions. Therefore to explore what makes a world class manager, we should look at the skills of an effective manager and how these should be applied and developed in an ever-changing global environment.