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Total Quality Management in Practice: A Singapore Healthcare Study - Page 7

References

Anderson, C.A. (1992), "Curing What Ails U.S. Health Care." Quality Progress 25, No. 4, pp. 35-38.
Bergman, R. (1994), "Not-For-Profits May Get a Shot at Prestigious Quality Award." Hospitals & Health Networks 68, No. 7, pp. 82.
Claus, L.M. (1991), "Total Quality Management: A Healthcare Application." Total Quality Management, Vol. 2, No. 2.
Fried, R.A. (1992), "A Crisis in Health Care." Quality Progress 25, No. 4, pp. 67 - 69.
Gaucher, E.J. and Coffey, R.J. (1993), "Total Quality in Healthcare: From Theory to Practice.", Jossey-Bass Inc., San Francisco.
Geber, B. (1992), "Can TQM Cure Health Care?" Training 29, No. 8, pp. 25 - 34.
Graham, N.O. (1990), "Historical Perspective and Regulations Regarding Quality Assessment." In: Graham N.O., Editor, Quality Assurance in Hospitals - Strategies for Assessment and Implementation
Haigh, R.H. and Morris, D.S. (1993), "Quality and Productivity in Health Services through the Implementation of Total Quality Management." Proceedings of the Annual Conference of the European Group of Public Administration Ecole National d'Administration (E.I.V.A.), Strasburg, 7-10 September 1993.
Lawrence, D.M. and Early, J.F. (1992), "Strategic Leadership for Quality in Health Care." Quality Progress 25, No. 4, pp. 45 - 48.
Singapore, Department of Statistics (1997), "Yearbook of Statistics, Singapore."
Singapore, Ministry of Health (1993), "White Paper on Affordable Healthcare."

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