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Integrating Knowledge Sharing Implementation: Toward An Institutionalised Symbiotic Model

International Journal of Applied Knowledge Management (ISSN: 1746-8167) Volume 1 Issue 1

Dr. Andrew L S Goh, Ph.D.
Division of Business, University of South Australia

Abstract

With the advent of the knowledge economy and the rising importance of knowledge societies, today’s organisations are constantly seeking new ways of leveraging knowledge assets to reap benefits such as cost savings, improved productivity, and enhanced corporate competitiveness. In a highly competitive global environment, organisations are now seeing an urgent need to institutionalise knowledge sharing (KS) as a means of getting the best value from all available knowledge assets. Given the expanded use of the Internet and Intranets in the corporate sector, the integration of knowledge sharing implementation and how it could be instituted effectively has yet to be fully addressed.

This article first explains the motivation behind the significance of effective implementation in knowledge sharing. It then turns to describe the role of the Internet and intranets in relation to enhancing knowledge sharing capability. Next, it identifies and outlines the vital agents for effective knowledge sharing implementation, namely: enabling ICT infrastructures, IT tools and supporting technologies, communities of practice, and knowledge repositories. The article proposes a management framework, termed the institutionalised symbiotic model, in which the “degree of symbiosis” between pair-wise agents could be evaluated and diagnosed institutionally. Finally, it concludes with the challenges facing organisations to implement knowledge sharing more effectively.

Keywords:

Knowledge economy, knowledge society, knowledge management (KM), knowledge sharing, knowledge assets, knowledge repositories, knowledge sharing implementation, information and communication technologies (ICT), enabling ICT infrastructures, information technology (IT), IT tools and supporting technologies, communities of practice, the Internet, and intranets.

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