International Journal of Applied Quality Management (ISSN: 1742-2647) Volume 2 Issue 2
Dr. M. Al Azmi
Prof. M. Zairi
European Centre for TQM
This paper discusses the evolution, development and meaning of Knowledge Management. It covers specific elements such as Knowledge processes, Intellectual Capital and the different types of knowledge and particular on the mechanisms for effective transfer and the ensuing benefits. Following a discussion on the critical factors that impinge on the effective implementation of Knowledge Management, the paper concludes with a taxonomy which brings together an integrated perspective based on the interplay between various key elements.
Key Words: KM, Intellectual Capital, Knowledge Management Systems, Tacit Knowledge, Explicit Knowledge, Critical Factors of Success